Last updated September 26, 2026
What this website collects
The new-patient form asks for your first and last name, email address, mobile phone number, the state you live in and how you plan to pay. It does not ask for, and you should not enter, any medical information.
The form is encrypted in transit (HTTPS). Your details are encrypted again before they are stored, and they are held only until our intake system has processed them. That is usually within the hour and never longer than a few days. After that, only a record that a sign-up happened is kept.
This site uses no advertising trackers, no third-party analytics cookies and no social-media pixels. Fonts are served from our own domain. A bot-protection check (Cloudflare Turnstile) may run on the sign-up form.
How we use it
- To create your client record with Alma, the platform that handles my insurance credentialing, scheduling records and billing, so Alma can send you a secure link to add your insurance.
- To email you my scheduling link and, for self-pay patients, a payment link.
- To contact you about scheduling, billing and your care.
We do not sell or rent your information or use it for marketing.
Payments
Self-pay payments are processed by Square. Card details go directly to Square and are never seen or stored by CAPTA.
Your health information
Once you are a patient, your health information is protected under HIPAA. Our full Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to it. It is provided at your first visit and is available on request.
Standard email is convenient but not fully private. By signing up you agree that we may email you about scheduling and administrative matters. Please don’t send clinical details by email. We discuss those during your visit or through secure messaging.
Text messages (SMS)
If you opt in, CAPTA sends text messages from 843-978-2648 about appointments, scheduling and billing. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts and HELP for help, or call 800-477-0536. Opting in is optional and is not a condition of care.
We do not sell, rent or share your mobile number or text-messaging consent with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third party, except the service providers that deliver our messages on our behalf.
Secure messaging
Patients can message Dr. Still securely through Spruce, a HIPAA-compliant messaging service that has signed a business associate agreement with CAPTA. You’ll get an invitation after your first visit. Use secure messaging, not regular text or email, for prescription requests and anything about your health.
Questions or requests
To ask about your information, or to have your website sign-up deleted before it’s processed, email carolina.addictions@gmail.com or call 800-477-0536.
Carolina Addiction & Psychiatric Treatment Associates · 215 East Bay St, STE 201K #3045, Charleston, SC 29401